As I mentioned in yesterday's blog entry, I used to be terribly nearsighted (So much so, in fact, that if you aren't severely nearsighted yourself, you might want to
read yesterday's blog entry to get a feel for what it's like to be practically blind), and that fact led me to an interesting discovery about non-verbal communication.
It happened in December of 1996. At the time I normally wore contacts, but I had a pair of glasses that were three or four prescriptions old and that I would occasionally wear around the house. Because the prescription was so old, though, these glasses were a tad blurry, enough so that if I needed to look more than a few feet ahead of me I'd quickly get a headache. I decided that I needed to go to an optician and get a new pair. But I had a problem: the optician that I'd used since I'd moved to Northern Kentucky six years before had moved out of the area. So I needed to find a new place. Since my family lived in Florence at the time, I decided to go to the Lenscrafters inside Florence Mall.
I called Lenscrafters and made an appointment, and they told me that since it was my first time visiting they did NOT want me to wear my contacts to the appointment. So I left them at home, put on my glasses, and drove in a
slightly blurry haze to the mall (thank goodness I didn't get in an accident or get pulled over).
I had planned to purchase new lenses AND frames, but I found I really couldn't afford them. My wife had just given birth to our first child a few weeks before, and we were both just starting to get used to
the idea that she wouldn't be working anymore and that money was tight. And I knew that glasses would be expensive, but I didn't think they'd be as expensive as they turned out to be. As heavy as my prescription was, the optician advised me (wisely) to purchase "Featherweight" lenses, which were brand new at the time. They were thinner and lighter than traditional glass lenses, but they cost several hundred dollars. Working on a budget derived from a six year teacher's salary, I just couldn't afford an additional two hundred dollars for frames.
"That's no problem," the woman working at the counter told me. "We can make new lenses and put them in your old frames." That seemed like a great idea to me, so I gave her my frames. She put them in an envelope, stuck my prescription in the envelope as well, and stuck it all in a tray. "They'll be ready in an hour." Then she hesitated. "As busy as we are today, it may be a little more than an hour. Come back in an hour and a half."
"Sure," I said happily. "Thanks." And I headed out of the store, oblivious to the obvious problem that hit me about four seconds later.
I was blind as a bat.
I stood at the entrance of the Lenscrafters store for about 20 seconds, staring out at the rest of the mall. Lenscrafters was on the second floor, so I slowly made my way to the overlook of the first floor and saw something that looked like this:
I carefully worked my way back into the Lenscrafters store and asked if I could borrow their phone (Yes, this was in that magical time BEFORE cell phones). I called my house, and my wife answered.
"Hello?" she said unsurely (Yes, this was in that magical time BEFORE Caller ID), but in a VERY soothing voice.
"It's me," I said. "What are you doing?"
Again she spoke in that soothing voice. "I am lying on the couch with the baby on my chest. She has FINALLY fallen asleep." Before I'd left for Lenscrafters my wife and I had literally spent hours trying to get our daughter to fall asleep. Rocking, singing, swaying the baby--nothing had worked. But it sounded like Lisa had succeeded at long last.
"Uh, can you come to the Florence Mall?" I asked.
"Why? What's happened?" Lisa asked. Still the calming voice.
"Nothing's happened," I said. "They're making my lenses now, but they're putting the new lenses in my old frames, so I don't have my glasses. I'm kind of stuck here in Lenscrafters because I can't see anything."
"So what do you want ME to do?" she asked. I could tell she was irritated by the request, but she still spoke in a soothing voice.
"I don't know," I said. "I just don't want to sit here all alone for an hour and a half with nothing to do. Maybe you could come talk to me."
"Why don't you walk around and do some Christmas shopping?" she asked me.
"Because I CAN'T SEE!" I told her. "I'm liable to walk into one of the pillars holding up this place!"
"Well, why don't you just sit in the waiting area, then," she said, "and read magazines?"
"Because I don't have my glasses," I said.
"You're nearsighted," she said. "You don't need glasses to read."
"Yes I DO," I said emphatically. "My vision is so bad that I can't see a page of text without my glasses unless I close my left eye and hold the text about four inches from my right eye!" (And this was the truth, by the way, not an exaggeration.) "I'll look like an escapee from the insane asylum!"
"Listen," she said to me in a voice that was of a low volume but no longer soothing, "I just spent half a day getting our daughter to fall asleep. She's laying on my chest right now. You better believe there is NOTHING that would get me up from this couch. You are on your own." She stretched out this last sentence for emphasis.
Before you get judgmental about my wife, let me ask you this: have YOU ever spent half a day trying to get an 8 week old baby to fall asleep? If not, count yourself lucky. If you have, you know there's not much that would make you wake up that sleeping infant. And I knew better than to press the issue.
"All right," I told her. "I'll see you in about an hour and half."
"That's fine," she told me, and then hung up.
I gave the receptionist back the phone, and I sat in one of the waiting room chairs. I sat there for what felt like hours. I couldn't see anything. I couldn't hear anything but the offensive Christmas Muzak playing on the mall sound system. And the seat back was hard. I finally couldn't take it any more, so I walked up to the receptionist and asked her what time it was.
I'd been in the chair 15 minutes.
I couldn't sit there for another hour and 15 minutes. I decided I HAD to get out of there. I'd thought about it in the 15 minutes that I'd been sitting in the chair, and I'd come up with a plan: If I could make my way to the railing overlooking the first floor again, I could put my hand on it and use it to guide me around to the elevator. The mall was only two floors, so I'd be able to use the elevator even if I couldn't read the buttons: the top button would be "Up" and the bottom button would be "Down." I'd go down the elevator and immediately to the left when I came out of the elevator was a coffee shop (This was BEFORE Starbucks had completely taken over the world--I think the name of this coffee shop was The Great American Coffee Company or something like that). I'd order a large coffee and sit in one of the chairs there at the coffee shop and wait for the hour and fifteen minutes.
And I managed to do this without too many problems, though I'll admit that when I ordered I wasn't entirely sure whether I was at the "Order Here" or the "Pickup Here" counter, but I got my cup of coffee so it didn't matter. What DID turn out to be the problem was how quickly I drank my coffee. If I'd had distractions like someone there to talk to me or--say, I don't know--vision, it would have been a stretch anyway to spend an hour and fifteen minutes drinking a cup of coffee. Alone with just my thoughts and the cup of coffee, I drank the whole thing in about ten minutes. I still had more than an hour to wait. So I decided that I would try to make my way over to the bookstore at the mall and--even if I DID look like an escapee from an insane asylum--try to read something. Maybe there were extra large print books there or something.
And this is where the interesting thing happened.
As I made my way to the bookstore, I passed maybe a total of 15 or 20 people heading in the opposite direction. And as the first of those people approached, I was immediately cognizant that something was wrong, something was missing. Some piece of communication was missing that I couldn't put a finger on. I had a feeling that I was going to walk into this person. As the person quickly approached I actually almost panicked. Then I decided that I would just sort of hug the rightmost wall and sort of lean in that direction and that I'd stare straight ahead as I walked, and I'd depend on the approaching person to take the other side of the open area.
It didn't matter. The person (a man, it turned out) and I walked directly into one another. Hard.
"I'm sorry," I said. "I'm really sorry."
"Watch where you're going!" the guy said gruffly and went on about his way.
Why should I watch where I was going? I thought. Why didn't HE watch where HE was going? He was just as much to blame for our collision as I was.
Or was he?
As I said before, I passed maybe a total of 15 or 20 people on the way to the bookstore, and in every case I tried to go to the right of the approaching person. And about half of the time I succeeded, and about half of the time I nearly collided with the oncoming person. I hadn't been imagining things when that first person had come towards me. There WAS some key piece of communication that I wasn't picking up on. And whatever I was missing was important, because I could tell that several of the people were--like the first man--VERY irritated by my actions.
I never made it into the bookstore. By the time I made it to the entrance of the store I was so intrigued by my new discovery (also, there were some bargain bin books in the open area just outside of the bookstore, and one look at them told me that trying to read without my glasses was going to be a lost cause) that I just kept walking around the mall, trying to figure out why I was almost running into people, or why--rather--people were almost running into me. What was I doing or not doing, or what was I not seeing, that was causing this?
Eventually I DID get my glasses and I was able to leave the mall. And I've had 14 years to continue my research (a.k.a. watching people as they walk towards me), and here is what I've concluded:
When we find ourselves walking head on towards each other and there are no clear rules about who should go in which direction, we actually quickly negotiate in non-verbal language with one another to determine who is going in which direction. And it's as effective as a blind bat's sonar, but apparently it requires sight.
This non-verbal language is almost universally the same:
- The instant eye contact is made, the approaching person will then glance in the direction he/she wishes to go.
- The person will turn his head slightly in that direction.
- The person will then lean in that direction.
I can't see my end of this exchange through my own eyes, but I assume that--if the oncoming person made these gestures first--that I probably unconsiously glance in the opposite direction in response. If I gestured first, I assume the other person is responding to MY glances.
And I think the reason I messed things up so royally that day at the mall is because I don't squint. My vision used to be SO bad that I never learned to squint to see better because I STILL couldn't see anything even if I squinted. As a result, as I approached people, I was looking them in the eye, at least as far as they could tell. I wasn't squinting. I didn't have my eyes closed. I was looking right at them. They had no way of knowing that what I saw was this:
So no wonder they were irritated when I was ignoring the communication they were sending me about where they were going.
I now surmise I would have been better off if I had NOT looked in their direction. If I had stared up at the ceiling, or looked down at my pants leg while walking, pretending to brush some non-existent dirt off of my pants, those same people probably would have known that I couldn't see them and would have steered clear of me. But by looking in their direction I gave the impression that I was communicating with them with nonverbally, and thus their irritation when we nearly collided was entirely justified.
As I mentioned yesterday, I've been wanting to write about this on my blog for 2 1/2 years, and wanted to write about it in general for 14, but I never have. And one of the reasons that I haven't is that I've never really been able to figure out how--if I did write about it--I'd finish that blog entry. What's the point of all this? What are we supposed to learn? How can we synthesize the things I learned that day to come to a new understanding about man and God and man's place with God?
I don't know.
This is just something I noticed once, and that I've been paying attention to ever since. That's all. Nothing exciting. Which isn't a very satisfying way to end an essay, either.
But it's the only way I can.